Contact

We are a team of six. Mail is answered on working days between 09:00 and 17:30 CET, usually within a few hours.

Support

support@api-nl.safeeclipse.online — include the request id from the X-Request-Id response header, it makes tracing an order of magnitude faster.

Sales and on-premise

sales@api-nl.safeeclipse.online — for volume above the Fleet plan, or if the data has to stay inside your own network.

Status

Planned maintenance is announced by mail at least five working days ahead. The nightly data import runs between 02:00 and 03:00 CET; routes stay served from the previous build while it runs, so there is no downtime.

Postal

Vlietkaart B.V., Binckhorstlaan 36, 2516 BE Den Haag, the Netherlands